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Q?
What is the procedure to order online?
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A.
It is simple. Just select the suitable item picture as per your requirement from any of the sections. Click on Order now button, it will take you to the details of product and a form below that. Write the address, and message for greeting card. Submit the information and proceed to payment screen. Once payment is processed, procedure from the side of sender is completed. We will send an email immediately confirming the same.
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Q?
Can I select the required arrangement online from the website?
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A.
Yes. Item that need to be arranged can be selected from the website from the categories - select by item, select by occasion, select by color or select by price.
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Q?
Can you add a greeting card with my message printed/written on it?
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A.
Yes. A greeting card with printed message will be attached to arrangement. This message card will be handed over to the recipient in a sealed envelope.
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Q?
Can I place order for a flower bouquet from any other country?
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A.
Yes. This service can be used from anywhere in the world. You can place an order from US, UK, India, Malaysia, Singapore, Pakistan, Afghanistan, Italy, Germany, France etc. Payment can be done through credit card or paypal.com. You may also opt to send money through western union money transfer. Any person or corporate customer can choose and send gifts using our website from any country.
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Q?
How much time does it take for same day delivery?
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A.
We have 3-time ranges for regular days (except valentine day) 10 am-12 noon, 1pm-5 pm and 6pm- 8pm. We need to receive the order minimum 3-4 hours before the delivery within each of these time ranges. Eg: To deliver before 12 noon, the request needs to be placed at least by 8 A.M. If received after 10 am it will reach the recipient in the next time range (1pm-5pm).
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Q?
Can you deliver on the same day of the order?
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A.
Yes. Delivery is possible on the same day of the order on all the days except Valentine's Day. We have same day service even on holidays. But kindly enquire with us before making an order online on holidays.
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Q?
Are you a flower shop located in Dubai United Arab Emirates (UAE)?
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A.
Yes. We have a physical shop that deliver flower arrangements and gifts at any place in Dubai including free zones areas.
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Q?
Is there any extra charge for delivery?
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A.
Delivery is free from 10AM to 6PM on all days. However, there is an extra delivery charge of AED30/- for the time range 6PM to 9PM.
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Q?
Will the flower arrangement that you make be the same as in the picture?
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A.
We make all our efforts to ensure that the arrangement would be the same as in the picture. Lilies roses etc. seen in picture may be fully bloomed, but in the actual arrangement it would be partially opened. We never replace one item with another item without the consent of the sender. As natural flowers, it may appear slightly different each day and may not always be the same. Number, color, and size specified with the picture would be strictly followed.
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Q?
Is it Fresh flowers? Where do they get imported from?
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A.
Yes we use only fresh blooms for all the arrangements. We buy on a daily basis from local whole seller who import from Holland, South Africa, India etc.
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Q?
Can I add a balloon or cake to the order for flowers?
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A.
Yes. Balloon, teddy, chocolates, cake, or fruits can be selected when you fill the form online. Just click and select the required item and the cost also will be added.
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Q?
Can I get some changes done in the arrangement as per the special requirement?
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A.
Yes. We can make changes in style or color while making the arrangement. There will be no extra charges for this. (Eg: If you have selected 24 red rose and need to get the color changed to white, it is possible) We can also increase or decrease the number of flowers as per the requirement. Difference in amount can be settled while making the payment. We are flexible on this and only the time available for same day service would be a matter of concern. If any changes required you can mention the same in special instruction within the request or can be sent by email.
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Q?
Can the flowers be delivered to any place in Dubai U.A.E?
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A.
Yes we deliver flowers to any place in Dubai on the same day, except Jebel Ali Free Zone. Our service is also available in Sharjah and Ajman.
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Q?
What are the methods of payment?
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A.
We provide the facility to pay by credit card, paypal.com account, bank transfer (Emirates NBD Bank or RAK Bank) or cash collection from an office. Anyone can buy flowers online using this easiest order processing website.
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Q?
What about the service on Valentine’s Day?
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A.
Order needs to be placed at least by 12th February for delivery on 14th February. Same day service is not available on 13th and 14th February, due to the large number of orders for these 2 days.
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Q?
What is the procedure to order online?
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A.
It is simple. Just select the suitable item picture as per your requirement from any of the sections. Click on Order now button, it will take you to the details of product and a form below that. Write the address, and message for greeting card. Submit the information and proceed to payment screen. Once payment is processed, procedure from the side of sender is completed. We will send an email immediately confirming the same.